Privacy Policy

Lyn.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Lyn.ai App, a mobile application for configuring and managing Lyn.ai smart devices.

This Privacy Policy complies with:

• General Data Protection Regulation (GDPR) - European Union
• California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA) - United States
• Personal Information Protection Law (PIPL) - People's Republic of China
• Google Play Store data disclosure requirements

Operator: Flyingree Information Consulting Co., Ltd.

Server Provider: Contabo (Data centers located in the United States)

Website: lynai.net

1.1 Information You Provide

• Account Information: Username and password (encrypted) if you choose to create an account. Account creation is optional for basic device configuration features.
• Device Configuration Data: Wi-Fi credentials (stored locally on your device only, not transmitted to our servers), Agent customization preferences, and device settings you configure through the App.

1.2 Information Automatically Collected

• Device Information: Device model, operating system version (Android 8.0+), App version, and device identifiers for compatibility and troubleshooting purposes.
• Usage Data: Features accessed, interaction patterns with the App, timestamps of device configuration actions, and diagnostic data.
• Network Data: Wi-Fi network information (for device configuration only - credentials are not stored on our servers).

1.3 Firebase Analytics Data

We use Firebase Analytics, provided by Google, to collect anonymous usage statistics. Firebase Analytics may collect:

• Device model and OS version
• App usage patterns (screens viewed, features used, session duration)
• Crash reports and performance metrics
• Approximate location (country/region level, based on IP address)
• Installation and update events

Firebase Analytics collects data anonymously. No personally identifiable information is collected through Firebase Analytics. For details on Google's data practices, visit: https://policies.google.com/privacy

1.4 UniApp Framework Data

The App is developed using the UniApp cross-platform framework by DCloud. The UniApp SDK may collect certain technical data for framework functionality, including:

• Device identifiers for push notification services
• App stability and performance data
• Basic device information for compatibility checks

DCloud's privacy policy is available at: https://www.dcloud.io/

We use the collected information for the following purposes:

• Device Configuration: To pair your phone with Lyn.ai devices via Bluetooth and configure Wi-Fi settings
• Service Provision: To provide, maintain, and improve App functionality for managing Lyn.ai devices
• Analytics and Improvement: To understand how users interact with the App and improve user experience (via Firebase Analytics)
• Troubleshooting: To diagnose technical issues, identify bugs, and resolve problems
• Security: To detect and prevent fraud, unauthorized access, and other security threats
• Communication: To send service-related notifications and respond to your inquiries

We do NOT use your information for:

• Selling your personal data to third parties
• Sharing your data with unrelated third parties for marketing purposes
• Building user profiles for targeted advertising

3.1 Google (Firebase Analytics)

We share anonymous, aggregated usage data with Google through Firebase Analytics. This data does not identify you personally. Google may use this data to provide analytics services and improve its own products. See Google's Privacy Policy: https://policies.google.com/privacy

3.2 DCloud (UniApp Framework)

The UniApp framework by DCloud may collect certain technical data as described in Section 1.4. DCloud's handling of this data is governed by their own privacy policy.

3.3 Service Providers

We may share information with third-party service providers who assist in operating the App:

• Cloud infrastructure provider (Contabo) for data storage and processing
• Analytics and monitoring services for app improvement

These providers are contractually bound to protect your information and use it only for the services they provide to us.

3.4 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe in good faith that such disclosure is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

3.5 No Sale of Personal Data

We do not sell, trade, or rent your personal information to unrelated third parties.

• Account Information: Retained as long as your account is active; deleted within 30 days upon account deletion
• Device Configuration Data: Stored locally on your device; not retained on our servers beyond the active session
• Usage and Analytics Data: Retained for up to 90 days for optimization purposes
• Crash and Diagnostic Data: Retained for up to 90 days for troubleshooting purposes

Automatic Deletion: Analytics and diagnostic data older than 90 days is automatically purged.

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data transmission uses HTTPS/TLS encryption; passwords are stored using one-way encryption
• Local Storage: Wi-Fi credentials and device configurations are stored locally on your device, not on our servers
• Access Controls: Strict access controls limit data access to authorized personnel only
• Secure Infrastructure: Hosted on Contabo's secure data centers in the United States
• Minimized Data Collection: We collect only the data necessary for App functionality

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

The App requests the following permissions:

You may deny optional permissions through your device settings. Denying required permissions may limit App functionality.

7.1 Right to Access

You have the right to request a copy of the personal information we hold about you.

7.2 Right to Rectification

You have the right to request correction of inaccurate personal information. You can update your account information directly through the App settings.

7.3 Right to Erasure

You have the right to request deletion of your personal information. You can:

• Delete your account through the App settings
• Clear local device configuration data through the App
• Contact us for assistance with data deletion

7.4 Right to Withdraw Consent

Where processing is based on your consent, you may withdraw consent at any time:

• Firebase Analytics: Disable analytics in the App settings
• Optional Permissions: Revoke permissions through your device settings

7.5 Additional Rights (EU/EEA Users - GDPR)

• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

7.6 Additional Rights (California Residents - CCPA/CPRA)

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to non-discrimination for exercising privacy rights
• Right to limit use of sensitive personal information

7.7 Additional Rights (China Users - PIPL)

• Right to be informed about and consent to processing
• Right to access and copy personal information
• Right to correct, supplement, and delete personal information
• Right to information about cross-border data transfers

To exercise any of these rights, please contact us through the App settings or our website.

Our App is not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If a minor uses the App, they must be supervised by a parent or legal guardian who assumes full responsibility.

If we become aware that we have collected personal information from a minor without parental consent, we will take steps to delete that information as soon as possible.

Our servers are hosted by Contabo in data centers located in the United States. Your information may be transferred to and processed in the United States.

When we transfer personal information outside of the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Firebase Analytics data may be processed by Google in various jurisdictions. See Google's Privacy Policy for details on their data transfer practices.

The App integrates the following third-party components:

We are not responsible for the privacy practices of these third-party providers. We encourage you to review their privacy policies.

In accordance with Google Play Store data disclosure requirements:

We may update this Privacy Policy from time to time. We will notify you by:

• Posting the updated policy on our website (lynai.net)
• Updating the "Last Updated" date
• Providing notice within the App for material changes
• Re-requesting your consent where required by applicable law

For material changes, we will provide at least 30 days' notice before the new policy takes effect.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Website: lynai.net
• Contact: [email protected] / [email protected]
• Information Deletion Form: Click Here
• Operator: Flyingree Information Consulting Co., Ltd.